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Commentary & Insights on Entrepreneurship The Top of Mind blog brings an array of editorial views to current events shaping the world of entrepreneurship. Engage, exchange, and expand your own view of the world!

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Top of Mind's 5 Must-Read Articles in Entrepreneurship

If you've ever taken a business 101 course, you probably heard this common piece of advice: the customer is always right. It's a customer service approach to business that relies on service staff placing a high priority on buyer satisfaction. The concept dates back to the 19th century when retail pioneers like Harry Gordon Selfridge, John Wanamaker and Marshall Field insisted on customer complaints being treated seriously in order to retain their business.

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Taylor Brown
on July 16, 2014
Top of Mind's 5 Must-Read Articles in Entrepreneurship

Venture capital certainly has its place within the entrepreneurial ecosystem. Some of our nation's largest companies (and employers), like Apple, Google and FedEx, have secured this form of funding. But plenty of Kauffman Foundation research tells us that VC funding isn't as mainstream in startups as one would gather based on its common place in startup news. In fact, less than 20 percent of the fastest growing young companies ever take venture capital money.

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Thom Ruhe
on March 18, 2014
Lessons from Failure: Renting High-end Jewelry

At age 25, Laura Sanko was a founding member of a startup that raised $3.5 Million from some world-famous investors and the Founder’s Fund.  The business model was simple: a website that rented high-end jewelry for special occasions for a fraction of the retail value of each piece.  Three years later, the investment money was all gone and while the site continued to operate, it had failed to meet the investors’ expectations.  I sat down with Laura to figure out what went wrong.

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Diana Kander
on July 25, 2013
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