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Science of Safe Care Understanding Patient Centered Care Webinar By MentorHealth

2/5/2014 10:00 AM - 11:00 AM

Overview: Medical errors may be unpreventable, but preventing harm to the patient is often an option. Unfortunately no progress has taken place over the last decade in reducing the preventable medical mishaps. In 1998, the landmark IOM study estimated 98,000 preventable fatalities per year. The latest research shows an estimate of 210,000 to 440,0000 preventable fatalities a year! Paradoxically, healthcare continues to be decades behind other industries in terms of creating safer systems. Errors in healthcare are usually provoked by weak or inadequate systems within and across healthcare organizations.

Why should you attend: Patient safety is elemental to Hippocratic Oath and fundamental to quality in healthcare. Improving patient safety, reducing medical errors and providing comprehensive quality care is a challenge faced by healthcare organizations globally. From newborns burnt alive in the incubators, radiation overexposure to medication mix-ups and hospital-acquired infections, one is all too familiar with such grim accidents happening routinely in hospitals. Thus, there is an urgent need for a paradigm shift in healthcare to enhance quality, safety, and reliability.

Areas Covered in the Session:

Why unsafe work happens on its own

Everyone doing their jobs right is grossly insufficient

Insufficient understanding of system vulnerability

Care providers can sniff out unsafe work practices

Ineffective risk management methods, often touted as best practices

Learn the science of safe care in a systemic way

Using Theory of Profound Knowledge

Using Swiss Cheese Model

Safeguards to prevent harm by applying human factors engineering principles

Examples of patient safety innovations

Who Will Benefit:

Senior Hospital Managers

Nursing Managers

Hospital Administrators

Chief Medical Officers

Risk Management Staff

Regulatory Compliance Staff

Quality Assurance Managers

Patient Safety Staff

Dev Raheja, MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches “Quality Improvement Methods in Healthcare” for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.


Phone No: 800-385-1607

FaX: 302-288-6884

Event Link:

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