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The Resource Center has all the info you'll need From content to user feedback, the resource center has the information you need for every level of the entrepreneurial process.
How you and your people handle customer complaints can be the key to keeping current customers and getting new ones. These tips provide excellent guidance for front-line customer service representatives or others dealing directly with customers.
Responses to your RFPs have come in and now you have to decide who wins. This article provides specific guidelines on setting up an objective review system that increases the odds of choosing the best bid for your project and for your company.
Relocating your business is a big step! Be sure you think through not only the obvious--markets and sales, for instance--but also the obscure--zoning laws or upcoming road or sewer work. Basic is to know your purpose and to keep it top-of-mind, always.
Feld shares some straightforward thoughts on why positions of CEO and board chairman should be separated. This idea has distinct benefits, especially for smaller companies, Feld writes. The piece is one in a series on boards of directors.
This article lists and explains five steps to building your personal brand. The basics are to develop expertise and then become known for that expertise. It takes more than networking to get noticed; it takes a good product. In this case, that product is you.
Protecting your intellectual property is a vital function. Check this "wiki" based on an open IP forum focusing on small business to see pertinent advice and commentary from the global perspective.
Business intelligence has traditionally been a tool only for senior executives. But high-performing new technology enables BI to transform processes, even entire businesses. Chief Information Officers must realize that wider access is critical for managers at several levels.
Lesson seven in a thirteen-part course about starting a business, this module offers information, advice, checklists, and sample leases to determine the right location for your business--and the right deal.
An interim executive may be the answer to specific issues facing your growing company. Downsizing has made more high-caliber executives available and willing to help small businesses.
Successful bootstrapping requires getting your hands on cash and managing it wisely. This article points out uncommon sources of ready cash that go unused--negotiating extended payment terms from suppliers, for example.
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