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The Blessing of Complaints: How Rantings and Ravings Can Help You Succeed
Smilor Ray
3/26/2001
Article Resource
Summary:

When customers complain, you're getting market intelligence for free. Treat every gripe as a chance to fix the problem and build your company's reputation for good service.

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Listen for the Electricity
Smilor Ray
1/1/2005
Article Resource
Summary:

The toughest and most important job of an entrepreneur is to select the people to bring into his or her company. The author suggests a way to do this: listen for the electricity.

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Reaching a Sisterhood of the Needy
Smale Alison
6/29/2010
Article Resource
Summary:

It is now part of the lives of many professional women in the developed world to worry about what to do to improve the lot of their less fortunate sisters.

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A Formula For Sales Success
SittigRolf Andrea
6/1/2010
Article Resource
Summary:

Like every salesperson, I have a set quota I'm responsible for meeting each month.  The difference is, it's self-imposed since I'm my own boss.  Small-business owners might be happy to learn there is a formula to help you reach your goals consistently each month.

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Sharing a Measure of Success
Boutelle Jonathan Sinha Rashmi
2/17/2010
Audio Resource
Summary:

Jonathan Boutelle and Rashmi Sinha, founders of the presentation-sharing site SlideShare, describe the entrepreneurial process as a series of pivots. Boutelle explains it's not just a jump, but an evolving growth of stages that leads to an idea that can start a business. From there, Sinha says that focused execution keeps the vision moving forward. By continually measuring the activity, they both believe that entrepreneurs can better recognize the growth stages of their company.

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Find Your Vector of Impact
Singh Cassidy Sukhinder
2/15/2012
Audio Resource
Summary:

JOYUS Founder and Chairman Sukhinder Singh Cassidy says entrepreneurs should leverage trademark strengths and lean in all the way when it's time to deliver. In this lecture, Singh Cassidy explores concepts such as defining operational range, using data to support gut beliefs, and developing the big ideas teams and customers can rally around.

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A New Vision for Capital Markets
Silbert Barry
4/13/2011
Audio Resource
Summary:

SecondMarket Founder and CEO Barry Silbert thinks his online marketplace for trading alternative assets can play an important role in creating a new model for capital markets. In this lecture, Silbert explains his personal path into entrepreneurship and describes the current growth of his firm, which has drawn attention for trading private stock in companies such as Facebook and Twitter. Silbert also offers reasons for why he thinks current public markets are broken and his vision of a new way forward.

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Panel of Young Entrepreneurs
Shih Clara Lockhart Kimber Seibert Jeff Reeves Josh Garrity Steve Harris Tristan
2/10/2010
Audio Resource
Summary:

Six young Stanford grads and entrepreneurs -- Steven Garrity, Clara Shih, Kimber Lockhart, Jeff Seibert, Josh Reeves, and Tristan Harris -- share their experiences starting companies and raising capital. While being in their 20s may seem to be an obstacle to outsiders, they said they "flipped" this liability into an asset -- focusing instead on their raw ability to bring innovative ideas to life. They advise all young entrepreneurs to be persistent, opportunistic, and scrappy.

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The right questions to ask about your company’s intellectual property
Christina Sherwood
10/31/2013
Blog Resource
Summary:

Intellectual property is one of the toughest subjects for entrepreneurs to understand. From dealing with the tech transfer office to hiring an attorney to filing a provisional patent, IP is a common stumbling block for early-stage entrepreneurs.

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Sexual Harassment in the Workplace II: How to Deal With It
Sherman Andrew J
12/18/2000
Article Resource
Summary:

Educating your employees about the consequences of violating company policy may prevent sexual harassment problems. Here's how to ensure compliance and avoid lawsuits.

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