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Compass-Driven Strategic Planning
7/19/2007
Summary:

This article from business consultant Stephen Shapiro's blog offers a useful matrix-based method to think strategically about your company and to allocate your time. It also guides the most valuable ways to spend your time, based on the matrix you create.

Go To Source (www.goalfree.com)
Competitive Analysis: Understanding the Market Context
7/19/2007
Summary:

Evaluating your Web site against your competitors' can be a daunting but invaluable undertaking. In this article, an expert provides practical advice, an in-depth process, and--a real bonus--complete examples of competitive analysis reports.

Go To Source (www.boxesandarrows.com)
The Art of Partnering
7/19/2007
Summary:

Straight talk on why partnerships work or fall apart, this entry offers nine reasons with solid explanations. Did you know, for instance, that partnerships originating with two CEOs having coffee in an airport don't necessarily work very well? It's better if the idea bubbles up naturally from lower-level employees who recognize synergies because they've worked together well on joint projects.

Go To Source (blog.guykawasaki.com)
9 Tips on Handling Complaints
7/12/2007
Summary:

How you and your people handle customer complaints can be the key to keeping current customers and getting new ones. These tips provide excellent guidance for front-line customer service representatives or others dealing directly with customers.

Go To Source (www.bizinformer.com)
Before You Even Think of Relocating?
7/12/2007
Summary:

Relocating your business is a big step! Be sure you think through not only the obvious--markets and sales, for instance--but also the obscure--zoning laws or upcoming road or sewer work. Basic is to know your purpose and to keep it top-of-mind, always.

Go To Source (www.inc.com)
Board of Directors: The Chairman
7/12/2007
Summary:

Feld shares some straightforward thoughts on why positions of CEO and board chairman should be separated. This idea has distinct benefits, especially for smaller companies, Feld writes. The piece is one in a series on boards of directors.

Go To Source (www.feld.com)
Brand Yourself
7/12/2007
Summary:

This article lists and explains five steps to building your personal brand. The basics are to develop expertise and then become known for that expertise. It takes more than networking to get noticed; it takes a good product. In this case, that product is you.

Go To Source (www.fastcompany.com)
Business Intelligence: Not Just for Bosses Anymore
7/12/2007
Summary:

Business intelligence has traditionally been a tool only for senior executives. But high-performing new technology enables BI to transform processes, even entire businesses. Chief Information Officers must realize that wider access is critical for managers at several levels.

Go To Source (www.cio.com)
Do You Know Your People?
7/12/2007
Summary:

How happy are your employees? It doesn't take a survey or a pie-chart to tell you the answer. But it does take a plan, which this lively blog post provides.

Go To Source (positivesharing.com)
Employee Involvement, What I Wish I Knew 20 Years Ago
7/12/2007
Summary:

Growth-oriented entrepreneurs can achieve their targets faster and better if they "engage" their employees. Does the environment at your company encourage everyone to give their best team effort? Here are some hard-earned tips from a team-building expert.

Go To Source (www.teambuildinginc.com)

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