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TEC© Best Practices: Management Development Overview
6/8/2007
Summary:

Companies that prioritize development of managers gain a real edge in the marketplace according to this overview. Underlying principles and practices for consistently building capable managers are provided and explained. Among the advantages are getting and keeping talent, more value from the CEO's time, more corporate flexibility, and a sustainable competitive edge.

Go To Source (www.teconline.com)
TEC© Best Practices: Marketing Strategy
6/8/2007
Summary:

This article presents a concise and informative overview of the marketing process based on the entrepreneur's perspective. Topics include strategy, planning, focusing on the customer, the CEO's role, and direct marketing.

Go To Source (www.teconline.com)
TEC© Best Practices: Sales Training
6/8/2007
Summary:

What constitutes productive sales training? Is it motivation, product knowledge, great presentation skills--yes, it's all of these and more. But it is not one or two at the expense of others, the authors warn. The right mix is the key, and the entrepreneur's commitment and support are vital.

Go To Source (www.teconline.com)
TEC© Best Practices: Strategic Alliances
6/14/2007
Summary:

A productive strategic alliance occurs when two enterprises come together with talents, skills, and resources neither posssesses on its own to create profit neither could have achieved on its own. Benefits can include more effective access to markets, better technology, faster and better new product development, and wider distribution. This article provides a practical overview of the process.

Go To Source (www.teconline.com)
Ten Questions with Polly LaBarre
6/14/2007
Summary:

Do you have edgy, independent leaders working inside your company? If not, you should--and you should understand why you do not at the moment. Management author Guy Kawasaki interviews former Fast Company editor Polly LaBarre to gain insights on how "Mavericks at Work" (the title of her book, coauthored with another Fast Company editor) can impact a company's growth.

Go To Source (blog.guykawasaki.com)
5 Essential Steps to PC Security
7/26/2007
Summary:

Is your business data safe from outsiders? Fred Langa, Information Week, provides points to help prevent data theft, identity theft, and private information falling into the wrong hands. Included are links to the tools and resources outlined in the article.

Go To Source (www.informationweek.com)
9 Tips on Handling Complaints
7/12/2007
Summary:

How you and your people handle customer complaints can be the key to keeping current customers and getting new ones. These tips provide excellent guidance for front-line customer service representatives or others dealing directly with customers.

Go To Source (www.bizinformer.com)
Before You Even Think of Relocating?
7/12/2007
Summary:

Relocating your business is a big step! Be sure you think through not only the obvious--markets and sales, for instance--but also the obscure--zoning laws or upcoming road or sewer work. Basic is to know your purpose and to keep it top-of-mind, always.

Go To Source (www.inc.com)
Board of Directors: The Chairman
7/12/2007
Summary:

Feld shares some straightforward thoughts on why positions of CEO and board chairman should be separated. This idea has distinct benefits, especially for smaller companies, Feld writes. The piece is one in a series on boards of directors.

Go To Source (www.feld.com)
Brand Yourself
7/12/2007
Summary:

This article lists and explains five steps to building your personal brand. The basics are to develop expertise and then become known for that expertise. It takes more than networking to get noticed; it takes a good product. In this case, that product is you.

Go To Source (www.fastcompany.com)

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