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Business Operations

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Terms and Acceptance Document
2/1/2007
File Resource
Summary:

This example of a terms and acceptance document covers a quotation/proposal for a vendor to a contracting firm. Terms include scope of work, time estimated to do the work, and a clause prohibiting the hiring of the vendor's staff.

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The 5 Best Mistakes We Made in 2013 (and How Were Learning From Them)
Nate Olson
1/15/2014
Blog Resource
Summary:

With 1 Million Cups, as with any startup, our tendency is to put our best foot forward. We spend a lot of time talking about all of the great successes that we've had over the past year--and there have been many. But one of the things that makes our program special is that sense of having a safe space to share what you haven't done well and what you're struggling with on a day-to-day basis.

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The End of Software, and a New Way of Doing Business
5/1/2007
Summary:

Customer Relationship Management (CRM) systems like Salesforce.com provide on-demand software via the Internet and are changing the way entrepreneurs leading growth companies serve, interact, and track online their potential and existing clients.

Go To Source (www.eweek.com)
The Entrepreneurial Case for ISO Standards
Glynn Leo T Stowe Ralph S
9/24/2003
Article Resource
Summary:

Entrepreneurial companies should consider complying with an internationally recognized set of quality standards known as ISO as a way to mitigate risk, benchmark progress, and attract customers to an untested enterprise, say the founders of a consultancy.

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The Entrepreneurial Spirit in the Office Products Industry
Hampton Mark
2/2/2007
Article Resource
Summary:

One of the key links in the office products industry is the supply chain. This article covers how one company innovates and acts entrepreneurially to be a leading company in the reseller business sector.

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The Five Biggest Network No-Nos
8/23/2007
Summary:

Even if it's "in place," your network requires continual vigilance and improvement. This article provides five "no-nos" that will help you keep up to date and up to speed by avoiding big mistakes.

Go To Source (www.optimizemag.com)
The Hard Questions About Outsourcing
11/1/2005
Summary:

Outsourcing, the author notes, is not abdication and it is not always successful, but it may well be a viable part of your company's future.

Go To Source (www.inc.com)
The Hidden Cost of Outsourcing
9/6/2007
Summary:

The hidden cost here is outsourcing customer service functions. This article cites major corporations that tried it and didn't like it because customer satisfaction decreased. If you're a service company, think twice about short-term cost savings versus long-term competitive advantage.

Go To Source (money.cnn.com)
The Importance of Intangibles
Ruhe Thom
9/26/2011
Blog Resource
Summary:

Last spring, Athena Alliance, along with support from the Kauffman Foundation OECD, The Conference Board, and US National Academies, put together an inspiring conference on the role of intangible assets— information, workforce skills and know-how, effective management and marketing, business models, relations with suppliers and customers, software and databases, and intellectual property— in job creation and economic growth.

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The Legal Audit: A Reality Check for Entrepreneurial Companies
Sherman Andrew J
9/1/2003
Article Resource
Summary:

The process of going through a legal audit isn't easy, but the risks associated with avoiding the issue are too high for any company to bear. Doing so is not only necessary, but beneficial.

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