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The Resource Center has all the info you'll need From content to user feedback, the resource center has the information you need for every level of the entrepreneurial process.
The hidden cost here is outsourcing customer service functions. This article cites major corporations that tried it and didn't like it because customer satisfaction decreased. If you're a service company, think twice about short-term cost savings versus long-term competitive advantage.
Last spring, Athena Alliance, along with support from the Kauffman Foundation OECD, The Conference Board, and US National Academies, put together an inspiring conference on the role of intangible assets— information, workforce skills and know-how, effective management and marketing, business models, relations with suppliers and customers, software and databases, and intellectual property— in job creation and economic growth.
The process of going through a legal audit isn't easy, but the risks associated with avoiding the issue are too high for any company to bear. Doing so is not only necessary, but beneficial.
This Web site offers a primer on the litigation process, and includes easy-to-understand definitions of standard litigation-related terms.
What's your quantifiable risk in conducting (or not conducting) specific business activities? Operational Risk Management (ORM) has stepped up as a practical tool for finding out, especially in technology-related arenas.
This article discusses the Operations Plan as an action document to coordinate the activities of the company towards achieving the overall goals and mission.
Noncompete clauses seem nearly universal--and not just in technology companies. But the effect is especially strong on specialist and "star" inventors, according to new research by Harvard Business School's Matt Marx, Deborah Strumsky, and Lee Fleming. Marx reflects on the business and career implications in this QandA.
This author recommends that an entrepreneur include remote network access as part of a company's disaster recovery plan. Secure, remote access allows associates access to key data and applications on the network via an Internet connection.
Why spend money, time, and effort documenting processes? Beyond the obvious direction it will provide in operating the business, numerous other benefits are discussed in this article.
Entrepreneurs face an array of operations challenges, including sales and inventory tracking, to bring products to market. With the widespread adoption of wireless networks and hand-held devices, entrepreneurs should adopt mobile computing to overcome these challenges.
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