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Getting Customers to Love You
3/9/2007
Summary:

Here are ten ways to boost your customer service ratings and streamline your interaction times. Customer service--you can count on--is they key, according to this former Lands End expert.

Go To Source (blog.fastcompany.com)
Guide to Angel Investors
3/13/2007
Summary:

Angel investors provide nearly $25 billion to more than 10,000 entrepreneurial firms each year. Increasingly, angels are banding together to combine resources, know-how, and prospecting efforts to identify solid investment opportunities. With the average group investing $400,000, this funding strategy can be a good alternative when personal assets have been tapped.

Go To Source (www.work.com)
Guide to Benchmarking Your Business Financials
3/9/2007
Summary:

Financial benchmarks for entrepreneurial ventures are a good way to measure performance by comparing your organization to industry standards. Whether determined by using online resources, information from relevant trade associations or governmental agencies, or in consultation with a private financial advisor, this practice can impact bottom-line profitability and shape corporate strategies for growth.

Go To Source (www.work.com)
Guide to Cutting Expansion Costs
3/9/2007
Summary:

Running a growth enterprise may require expanding operations through the acquisition of additional space, new employees, and more equipment. Suggestions and links provided in this article focus on: commercial leases, "nearly new" furniture, payroll services, and much more.

Go To Source (www.work.com)
Guide to Establishing Internal Financial Controls
3/9/2007
Summary:

Many entrepreneurs do not adequately track financial operations in their own companies until they experience substantial growth. At that point, it can be difficult to put sufficient controls in place. This article identifies best practices, online resources, and software solutions for maintaining an accurate financial picture.

Go To Source (www.work.com)
Guide to Finding Used Machinery and Tools
3/1/2007
Summary:

Investing in equipment for your company can be expensive. If funds are tight, you can opt for purchasing pre-owned equipment and tools rather than new. This guide provides tips and links on this topic, including advice on getting equipment via auctions, dealers, and over-stocked inventory.

Go To Source (www.work.com)
Guide to Launching a Loyalty Program
3/9/2007
Summary:

Retaining customers by rewarding them may not only drive sales during slow seasons, but can also build targeted sales the rest of the year round. Marketing the program to the most committed shoppers can yield higher profitability, as well. This guide includes links to specific resources for analyzing purchase patterns, marketing the launch of a new program, and measuring the results.

Go To Source (www.work.com)
Guide to Obtaining Proper Licenses and Permits
3/9/2007
Summary:

Local, state and federal governmental entities regulate the way in which all enterprises operate. This guide outlines many of the requirements of business startup and expansion, including licensure, taxation, business permits, and legal status.

Go To Source (www.work.com)
Guide to Planning an Exit Strategy
3/13/2007
Summary:

Business planning experts suggest that entrepreneurs plan for their exit from the company during the initial phases of the process. It is important to consider personal and financial goals, as well as how the value of the business will be determined at the point of transition. This article includes links to tools and templates to make a well-informed decision.

Go To Source (www.work.com)
Guide to Restructuring a Business
3/9/2007
Summary:

For organizations faced with a financial downturn, or the stresses of rapid growth, or even a need to refocus core business operations, creating a strategic turnaround plan can provide a roadmap for realigning the business. This article provides links to specific resources for dealing with turnaround business planning, top team management, debt restructuring, and the potential for new partnerships.

Go To Source (www.work.com)

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