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Getting Customers to Love You
3/9/2007
Summary:

Here are ten ways to boost your customer service ratings and streamline your interaction times. Customer service--you can count on--is they key, according to this former Lands End expert.

Go To Source (blog.fastcompany.com)
10 Reasons for a Bare Bones Business Start-Up
3/1/2007
Summary:

Staying "lean and mean" should be the bootstrapper's mantra, according to tech entrepreneur Jeff Hester. In this blog post, he shares his advice and insights into protecting and growing your business during the early years.

Go To Source (www.bootstrapme.com)
Guide to Small Business Team Building
3/13/2007
Summary:

Teams can take many forms during the early stages of growth inside the entrepreneurial venture. Providing adequate training and development for staff members makes group-based interactions more productive and many find the experience itself quite enjoyable. Here are links and suggestions for planning, implementing and measuring the results of team building activities.

Go To Source (www.work.com)
Guide to Turning Around a Troubled Business
3/9/2007
Summary:

There are three key processes involved in reviving a company on a downward path, including determining the root cause of the difficulties, rethinking strategy, and realigning the overall business process to meet new strategic directives. This guide provides specific advice and links to resources to analyze business processes and financial health, to assess the market, and how to identify the people necessary to make the change happen.

Go To Source (www.work.com)
Guide to Angel Investors
3/13/2007
Summary:

Angel investors provide nearly $25 billion to more than 10,000 entrepreneurial firms each year. Increasingly, angels are banding together to combine resources, know-how, and prospecting efforts to identify solid investment opportunities. With the average group investing $400,000, this funding strategy can be a good alternative when personal assets have been tapped.

Go To Source (www.work.com)
Five Reasons Why You Should Blog for Your Business
3/9/2007
Summary:

Are you the voice of your business? A blog can be your chance to interact on a regular and direct basis with your customers. Plus, it can drive more business in your direction.

Go To Source (blog.inc.com)
The Power of the Noncompete
3/13/2007
Summary:

Noncompete clauses seem nearly universal--and not just in technology companies. But the effect is especially strong on specialist and "star" inventors, according to new research by Harvard Business School's Matt Marx, Deborah Strumsky, and Lee Fleming. Marx reflects on the business and career implications in this QandA.

Go To Source (hbswk.hbs.edu)
The Trouble with Teamwork
3/9/2007
Summary:

The five dysfunctions of teams: results, accountability, commitment, conflict, and trust. To be effective, you'll need to understand the power teamwork ultimately unleashes, as well as the sometimes painful steps required to make it a reality.

Go To Source (www.leadertoleader.org)
Bootstrappers Avoid Outside Money Ties
3/1/2007
Summary:

This article covers an emerging trend in how some tech companies finance their growth today. Rather than approach equity investors for early-stage funds, many entrepreneurs now prefer to bootstrap their growth by generally taking advantage of lower startup costs.

Go To Source (www.boston.com)
How Equity Dilution Works
3/9/2007
Summary:

Issuing new equity shares of company stock has a direct impact on existing shareholders. Performing an equity dilution analysis can improve both financial decision-making and recruitment of new talent into the ranks of top management. A description process (including specific mathematical examples) are provided here.

Go To Source (www.gaebler.com)

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