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In this lecture that parallels his book Good Boss, Bad Boss, Stanford professor Bob Sutton unpacks the best habits of beloved and effective managers, and details the worst habits of those who fail to lead. The best leaders develop and nurture those who work for them. However, when bosses gain more power, they can easily grow oblivious to the needs of those they lead.
In this audio podcast, Professor Bob Sutton discusses "breakthrough" ideas in his latest book about dealing with difficult and conflicting relationships in a work environment. Sutton describes strategies to deal with "jerks" in an organization, and he illustrates the application of his ideas by using real-world examples sourced from readers' email responses to his new book.
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