1 Million Cups Kansas City Code for America Touchpoint Dashboard LLC
Code for America
Founded in 2009, Code for America (CfA) is a nonprofit collaborating with local governments to foster and facilitate innovation. CfA is known for its fellowship program, which embeds tech and design professionals in local governments explore new approaches to resolving local challenges. Through the Accelerator, Brigade, and Peer Network programs, CfA is connecting cities with startups and volunteers, as well as each other.
Touchpoint Dashboard, LLC
Touchpoint Dashboard sprung from a perceived pain felt by leading customer experience industry consultants and practitioners in building customer journey maps. Most maps in the past have been created using drawing and standard office tools. The result is a two-dimensional experience that might hang on the wall as a poster and be a powerful customer-centric teaching tool, but really is just a snapshot in time that is difficult to interact with and change.
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