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The Resource Center has all the info you'll need From content to user feedback, the resource center has the information you need for every level of the entrepreneurial process.
Running a growth enterprise may require expanding operations through the acquisition of additional space, new employees, and more equipment. Suggestions and links provided in this article focus on: commercial leases, "nearly new" furniture, payroll services, and much more.
Inertia acts against the best interests of your business when the market shifts. According to Geoffrey Moore, most business writing about innovation is baloney -- here is his refreshing perspective.
Here are ten ways to boost your customer service ratings and streamline your interaction times. Customer service--you can count on--is they key, according to this former Lands End expert.
This article discusses the Operations Plan as an action document to coordinate the activities of the company towards achieving the overall goals and mission.
This tool will help establish criteria and performance standards for one job description.
Performance standards will be of little value if the entrepreneur never measures actual performance against the standards. Ongoing measurement assures that a business stays on track.
As the first indicator of profitability, a firm's gross margin will establish the goals that will drive the action plans of almost every department. The second indicator, Operating Expenses, should be assessed just as carefully.
This information will help you discover and document your workflow--how the work flows from Point A to Point Z, who touches it, what happens to it, and how you will know it is complete.
Noncompete clauses seem nearly universal--and not just in technology companies. But the effect is especially strong on specialist and "star" inventors, according to new research by Harvard Business School's Matt Marx, Deborah Strumsky, and Lee Fleming. Marx reflects on the business and career implications in this QandA.
Read the example to learn how one company documented their operation systems and workflow to reach their goal of using shared knowledge to increase sales.
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