How to Survive Rejection

07/28/2016 00:03:56 to watch
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A fact of life about selling anything: people are going to say no. They are going to say no a lot. Most of us don’t deal with rejection very well. Add some important tools to your arsenal to overcome rejection.

Suggested Readings

Founders School || Leadership and Motivation || How to Survive Rejection || Impact Guide (PDF).

Pink, Daniel. 2012. To Sell is Human: The Surprising Truth About Moving Others. NY: Riverhead Books. Chapter 5 "Buoyancy".

Seligman, Martin E.P. 2011. “Building Resilience” Harvard Business Review, April.

Margolis, Joshua D. and Paul G. Stoltz. “How to Bounce Back from Adversity”. Harvard Business Review. January 2010.

Questions for You

How have I handled rejection in the past?

How could I improve my ability to handle rejection? How can I make things less personal, less pervasive, and less permanent?

Questions for Your Team

Why is it important to be resilient?

How can I help my team be more resilient?

Tools and Exercises

What did you do last time you encountered a no, or a failure? Undo the 3 Ps: personal, pervasive, and permanent with respect to this failure. How can you see things differently?

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